jeed bass Terms and Conditions

1.1 Applicability of Terms

By accessing the jeed bass platform or using any of its services, you are considered to have agreed to these terms and conditions. These terms apply to all users residing in Bangladesh, regardless of whether they access the platform via website or mobile app. Users who open an account without reading the terms do so at their own responsibility.

This document serves as a legal agreement between jeed bass and the user. If anything is unclear, please read our FAQ or contact the support team.

1.2 Scope of Services

jeed bass is an online gaming and betting platform that includes casino games, sports betting, fishing games, live casino and other gaming categories. These terms apply to all services, games and promotions available through the platform.

1.3 Language and Interpretation

These terms are written in Bengali. If any difference arises between the Bengali and English versions, the Bengali version will take precedence. In matters of interpretation of any term, the decision of jeed bass will be considered final.

2.1 Eligibility to Register

To open an account on jeed bass, users must meet the following requirements:

• Must be at least 21 years of age.
• Must have a valid mobile number or email address.
• Only one account per person is allowed — multiple accounts are strictly prohibited.
• Accurate and truthful information must be provided at registration.
• Accounts cannot be opened on behalf of or as a representative of another person.

2.2 Accuracy of Information

The name, date of birth, mobile number and other details provided at registration must be fully accurate. jeed bass reserves the right to close an account at any time if false or incorrect information is found. In such cases, the balance in the account may be forfeited.

To learn how personal information is collected and used, please read our Privacy Policy.

2.3 Single Account Policy

Only one account per person is permitted. If the same person creates multiple accounts, all accounts will be closed and any associated bonuses will be cancelled. If multiple members of the same household operate accounts from the same device or network, they should inform support in advance.

3.1 Need for Identity Verification

jeed bass reserves the right to verify a user's identity at any time. Identity verification is generally required in the following situations:

• At the time of the first withdrawal request.
• Before a large withdrawal.
• If unusual activity is detected on the account.
• When claiming a birthday gift or referral reward.

3.2 Required Documents

A clear photo of a National ID (NID), passport or driving licence may be requested for identity verification. The information on the submitted document must match the details registered on the account. Withdrawals may be placed on hold until the verification process is complete.

4.1 Protecting Login Details

Your username and password are strictly confidential. Sharing this information with anyone else is completely prohibited. jeed bass will not be held responsible for any harm caused by a third party using your account.

• Use a strong password — combining letters, numbers and special characters.
• Do not use the same password on other sites.
• Avoid logging in from public Wi-Fi.
• If you notice any unusual activity on your account, notify support immediately.

4.2 OTP and Verification Codes

An OTP may be sent to your mobile during account login or transactions. Never share this code with anyone. No jeed bass staff member will ever ask for your password or OTP by phone or chat — any such request is fraudulent.

5.1 Deposit Terms

The minimum deposit amount on jeed bass is ৳500. Deposits can be made via bKash, Nagad, Rocket and Upay. Funds deposited to the account must come from the user's own mobile wallet — deposits from third-party accounts are not accepted.

5.2 Withdrawal Terms

The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 10–45 minutes. Withdrawal methods: bKash, Nagad, Rocket and Upay. Withdrawals must be made to the same mobile wallet used for the deposit.

• Identity verification must be completed before withdrawal.
• If an active bonus is in place, withdrawals may be held until the wagering requirement is met.
• Withdrawals may be reviewed if unusual activity is suspected.

5.3 Transaction Errors

If excess funds are credited to an account due to a technical error in a transaction, jeed bass reserves the right to correct that amount. Users should notify support as soon as they notice any discrepancy.

6.1 Welcome Bonus Terms

The jeed bass welcome bonus is a 200% first deposit bonus, up to ৳8,000. The bonus amount must be wagered 25 times before it can be withdrawn.

Accepting a bonus means agreeing to the specific terms of that bonus. In any dispute relating to bonuses, the decision of jeed bass is final.

6.2 General Bonus Policy

Each promotion has its own terms. The following generally applies to all bonuses:

• A bonus applies only to the specific user's account — it cannot be transferred to anyone else.
• Multiple bonuses cannot be active at the same time, unless the promotion's terms state otherwise.
• If unusual betting patterns or bonus abuse are found, the bonus will be cancelled.
• The validity period of a bonus will be stated in the details of each offer.

6.3 VIP Cashback Policy

The jeed bass VIP programme has three tiers: Bronze, Silver and Gold. Weekly cashback is calculated based on the net loss for that week (total losses minus total winnings) — up to 0.3% for Bronze, up to 0.7% for Silver, and up to 1.0% for Gold.

7.1 Validity of Bets

Once a bet is placed, it cannot be cancelled. A bet remains active even if the internet connection is lost or the device shuts down. The result recorded at the server level is final — if there is a difference between what is shown on the user's screen and the server data, the server data takes precedence.

7.2 Technical Errors

jeed bass does not honour winnings obtained due to a software bug or technical issue — in such cases, the abnormal winnings will be voided. The decision of the game software provider will be considered final.

7.3 Prohibited Activities

The following activities are strictly prohibited and may result in account closure:

• Artificial or coordinated betting to exploit bonus benefits.
• Use of automated software or bots.
• Attempting to influence game outcomes.
• Using or accessing another person's account.
• Money laundering or illegal financial activities.

7.4 Sports Betting Rules

In sports betting, if a match is abandoned or postponed, the rules for the relevant bet will follow the specific sport's regulations. Odds changing during live betting is normal — the odds at the time the bet was placed apply. If one selection in a multi-bet is voided, the entire bet may be affected.

8.1 Control Tools

jeed bass believes gaming is for entertainment — not as an alternative source of income. The platform therefore provides deposit limit setting, self-exclusion and gaming break options. Users are encouraged to use these tools to keep their gaming habits in check.

For more information on responsible gaming and guidance on setting limits for yourself, visit our Responsible Gaming page.

8.2 Protection of Minors

Use of this platform by anyone under 21 is strictly prohibited. Parents and guardians should keep their devices and account details out of reach of minors. jeed bass reserves the right to investigate and close an account if underage use is suspected.

9.1 Closure at the User's Request

Any user may request account closure at any time. Active bonuses and wagering requirements will be taken into account before the account is closed. If there is a valid balance, the user will be given the opportunity to withdraw it.

9.2 Closure by jeed bass

jeed bass may suspend or close an account at any time for the following reasons:

• Breach of terms and conditions.
• Providing false identity or information.
• Fraudulent or suspicious activity.
• Failure to cooperate with identity verification.
• Operating an account on behalf of a minor.

10.1 Service Continuity

jeed bass is committed to providing uninterrupted service at all times. However, service may be temporarily disrupted due to maintenance, technical issues or problems with third-party service providers. jeed bass is not liable for any losses users may incur in such situations.

10.2 Third-Party Services

Payment services (bKash, Nagad, Rocket, Upay) and game software are provided by third parties. jeed bass is not directly liable for errors or failures in these services, but will assist in resolving any issues.

10.3 Maximum Win Amount

Certain games or bonus offers may have a maximum win limit per single bet or session. This limit will be stated in the details of the relevant game or promotion. jeed bass is not obligated to pay out any amount beyond this limit.

11.1 Right to Amend

jeed bass reserves the right to amend these terms and conditions at any time. Continuing to use the platform after any changes will be considered as acceptance of the updated terms. Users are therefore advised to visit this page regularly.

11.2 Notification

For significant changes, we will attempt to send a notification to the registered mobile number or email. However, the terms and conditions remain in effect even if the notification is not received — so users should check for updates on their own.

12.1 Support Channels

If you have any questions or complaints about these terms and conditions, please contact our support team. jeed bass provides 24/7 live chat and email support in both Bengali and English.

12.2 Complaint Resolution

If you have a dispute, please first try to resolve it via live chat. If unresolved, write to us in detail by email — we generally respond within working days. In all disputes, jeed bass's decision will be considered final, though we are always committed to a fair resolution.